Placing an order with Jaxchild.com is easy. Here are the steps you need to follow to place an order. If you have any problems when following these steps, please read our Troubleshooting Tips.

First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our store. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each store. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item, including an availability estimate.

If you don't find what you're looking for in our Jaxchild.com store, send us an email. The product might be on hand or on it's way.

If you want to order an item from Jaxchild.com, click the "Add to Cart" button on the item's product detail page. Once you've added an item to your Shopping Cart, use the cart's top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the Shopping Cart icon at the top of every page of our Web site.

Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to purchase a particular item right away, do not click on the go back button on your browser. Click on the trash can icon to the right of the product in your cart (under Update). The item will be deleted from your cart. When you're ready to place an order for everything in the Shopping Cart, click the "checkout" button. You will be taken to the first page of the order form.

The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please consult our troubleshooting tips.

If you are a returning customer your e-mail address and click the "Login" button. If you are a new customer please fill out all the required * fields and click the "Send Registration" button.

Tell us where you would like to ship your order, and let us know if any of the items are to be gifts. If you are shipping to an APO or FPO address, click on the APO & FPO Addresses page for more details. If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the U.S. Postal Service.

Consider how quickly you would like to receive your order, and choose a shipping method. If you would like to take advantage of FREE Shipping and your order qualifies, be sure to select it as your shipping option; you will not receive free shipping automatically.

We will estimate shipment dates for you on the order form, just before you submit your order. You will see estimated shipment and delivery dates in the e-mail we send you to confirm your order.

Also, please note that the availability listings on our Web site are intended for single-copy orders. Orders for many copies of the same item may take longer to assemble.

The shipping charge for your order will be displayed on the order summary page just before you submit your order.

How you would like to pay for your order? We accept American Express, Discover, MasterCard, Visa, Visa Check Cards, Paypal, Verisign PayFlow and Jaxchild.com gift certificates, or a check, money order, or cashier's check denominated in U.S. dollars and drawn on a U.S. bank. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes.

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the Place Your Order button to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

If you would like to review or change something about the order you placed before it has been shipped, click the My Account link in the right corner of most pages on our site. Here you will be able to change the particulars of your order without having to contact us.